E28A Investor KITAS

E28A Investor KITAS is the investor / shareholder / founder route connected to Indonesian investment company activity. It's not 'open any company and live in Bali' — it depends on company structure, investment, shares, your position and documentation. We do a human legal review before recommending it.

What are the key facts about this visa?

E28A Investor KITAS is the investor / shareholder / founder route connected to Indonesian investment company activity. It's not 'open any company and live in Bali' — it depends on company structure, investment, shares, your position and documentation. We do a human legal review before recommending it.

Who this is for

Documents needed

What's included

What's not included

What happens after applying

Processing window

Case-by-case. Sponsor company readiness and document completeness drive timing.

Restrictions and review

High complexity. If shareholding or company position does not meet investor route conditions, a work-visa route may be required instead. Visio confirms eligibility before any filings start.

Payment and refunds

Payment is taken upfront before we submit the application. It covers government fees and our team's work. For complex cases (KITAS, PMA, C12) part of the payment may be non-refundable once filings start — we always tell you before you pay.

Government fees are non-refundable once the application has been filed. The service portion can be refunded if we have not started work yet. Processing times are estimates — Indonesian immigration may delay decisions and Visio is not liable for those delays.

Related pages

Final eligibility depends on document review and the immigration rules in force at the time of filing. Processing times vary, a human specialist reviews complex cases before submission, and Visio cannot guarantee approval — every visa decision is made by Indonesian immigration authorities. Government fees are set by the authorities and can change.

FAQ

Can approval be guaranteed?

No. Decisions are made by Indonesian immigration. Visio prepares accurate documents and supports your application, but we cannot guarantee approval.

Do I have to pay upfront?

Yes. We start work after payment because government fees are paid in advance.

Need it faster?

We do not sell faster processing because we cannot guarantee the timing: it depends on immigration, not us. We give you the real timeframe and file on the first working day. If your dates are tight, message us — we will check whether there is enough time and answer honestly.

What if immigration delays the decision?

We keep supporting your application at no extra cost. Visio doesn't control immigration timing but we keep you updated on every change.

What about refunds?

The service portion is refundable if we haven't started work yet. Government fees are non-refundable once filed. See our Refund Policy for details.

Reviews on Google · 5.0 ★ (13)

Bonnie Scott-O'Sullivan — October 2026, ★★★★★

This has been such a great experience with amazing help. I'm an older person so I got a little confused at times but I had no need to worry as I was helped straight away. Every question was answered and each problem solved without question. I thank the person serving me very much for their patience. Very good service. Highly recommend. Cheers.

Katya Garmash — August 2026, ★★★★★

I applied for my Bali visa from Dubai through Visio Bali, and the whole experience was incredibly easy. Everything was handled online through their platform, so there was no stress, no endless WhatsApp messages, and no chasing for updates. The customer service was excellent, everything was completed on time, and I always knew the status of my application. By far the easiest and most convenient visa service I've used. Highly recommended!

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